The Division of Customer Service helps to create a culture of exceptional customer service through continuous improvement efforts and staff training.
Milwaukee Public Schools is committed to providing the highest quality service by not only meeting but exceeding the expectations of everyone we serve. We will communicate with courtesy, respect and dignity in every interaction; and we will strive to promote an environment of educational excellence at all times.
Customer Service Standards
All MPS employees are held to these standards when interacting with internal and external customers:
Environment – We will create a clean, safe and inviting environment in all district facilities.
Communication – We will ensure that everyone is treated with courtesy, respect and dignity throughout all forms of communication.
Commitment – We will strive for excellence in all that we do in order to meet and exceed the expectations of our customers.