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Chromebook support helps students access online learning

Student with ChromebookDistribution of Chromebooks to MPS families is underway, with many students already receiving technology to continue learning at home. The district is offering support to families to help students use their Chromebooks and access the Internet, including a new Family Guidebook! This guidebook gathers important information in one convenient place including how to get Internet service, connect to WiFi, locate online learning, and access district support.

Families who have not yet received a Chromebook should contact their child’s principal. An appointment will be set for a pick-up time so Chromebooks can be checked, sanitized, and ready for students.

Online learning will require an Internet provider so devices can connect to educational websites. Families are advised to contact their phone or television provider to ask about free or low-cost offers for students. MPS has developed a list of current offers on our Internet Resources for Families page.

Accessing education online is easy! Visit the MPS Online Learning Resources page to find recommended websites by grade level, family resources, virtual field trips, social emotional support, and more. Students can safely log in once through Clever to access many educational websites. Read detailed Clever instructions or watch our Clever video for assistance logging in.

Important note for Summer Academy students: The Summer Academy June Session will take place through an online platform. A computer or Chromebook will be required. Families are advised to request a Chromebook now so students are ready for June Session, which is scheduled for June 1 to 26. Learn more about Summer Academy.

Troubleshooting: If your device does not work properly, do not attempt to repair the device. Email the MPS Technology Support Center at tsc@milwaukee.k12.wi.us immediately. Please include a phone number, school name, student name and ID number, and description of the problem in the email so we can contact you.

For questions about your child’s education or school, contact your school principal. For district questions, families have two options.

MPS Central Services phone line -- call (414) 475-8393.

MPS special hotline to assist families -- call (414) 475-8900.

Both lines are open Monday through Friday from 8:00 A.M. to 5:00 P.M.

 

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Contacts

Earl Arms, Media Relations Manager

armsev@milwaukee.k12.wi.us
414-688-9664

Shahree Douglas, Director Communications & Outreach

douglas@milwaukee.k12.wi.us
414-940-2702

About Milwaukee Public Schools

Milwaukee Public Schools is committed to accelerating student achievement, building positive relationships between youth and adults and cultivating leadership at all levels. The district’s commitment to improvement continues to show results:

  • Ninety percent of 2019-20 budget dollars go directly to classrooms;
  • The MPS Class of 2018 earned $86.2 million in scholarships; and
  • MPS is home to five of the state and nation's top high schools according to U.S. News and World Report.

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